Order by fax
If you like to order by fax, please use the form below to download and then fax to 0342971260. Fax / Mail order form
Order by mail
Please do not send credit card information though. You may include the check payable to ‘Signature Time’. Use the same Fax / Mail order form and write the check number on the order form or drop an email to me using 'contact us' link or you may email me at cecilia.signaturetime@gmail.com
If you facing any problems, do not hesitate to sms or call me at +6 0192222913.
Payment Methods
Payment Methods
by credit card – visa, mastercard, American express
by paypal
bank wire transfer
cashier check/ money order
personal/corporate checks
For payment via bank wire transfer, cashier order and personal/corporate checks, please email me for bank details.
Shipping
Free Shipping for purchased above RM1000 with registered mail.
We usually ship within 2 business days of receiving cleared payment.
We ship using Pos laju, EMS, Ups or fedex. Shipping is decided on the rate of your order and fastest possible carrier to the location. If you would like a particular carrier, please email me or call us to arrange.
International shipments may incur additional duties/taxes for product delivery. Please check with your custom for more details.
For Limited Edition customer, special arrangement will be provided for safety purposes.
Return Policy
Item must be returned within 7 days after the buyer receive it, in the same condition it was received. Refunds will be given as money back, credit or exchange. For international orders, the refund will be made only in Ringgit Malaysia. We are not responsible for the exchange rate differences.
The buyer pays for return shipping.
We cannot accept returns on
special orders
Engraved or Embossed items
Corporate orders
Fountain pen that being inked.
Limited edition where factory seal on the packaging has been broken or being inked.
WE ASSURE ALL THE GENUINE ITEMS ARE GUARANTEED TO BE AS DESCRIBED.
Products Repair
Pls email us if your products purchased from us need repair.
Still have questions? We are here to help you. We are known for our pre and post sales help. Hence, any questions unanswered, pls give me a call at +60192222913 or email us using the contact us link.
